Accounts payable automation best practices

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Accounts payable automation best practices

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Accounts payable automation best practices

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Accounts payable (AP) automation best practices have evolved from nice-to-have recommendations to essential strategies for maintaining competitive advantage. As invoice volumes grow and compliance requirements tighten, modern AP professionals need a comprehensive framework to benchmark their automation initiatives.

This guide explores the essential accounts payable automation best practices that mid-sized and enterprise organizations should implement to transform their AP function from a cost center to a strategic asset.

Assess your current AP landscape

Before implementing automation, conduct a thorough assessment of your existing AP processes. This critical first step establishes your baseline and identifies improvement opportunities.

Best practice #1: Document your current workflow

Map out every step from invoice receipt to payment completion. Identify decision points, handoffs, approval hierarchies, and estimate time spent at each stage. This process mapping reveals bottlenecks and redundancies that automation can address.

Understanding your current process fully before automating is crucial, as you may discover quick wins along the way or areas ripe for consolidation. For example, having three separate approval touchpoints that can be consolidated to just one, saving hours of processing time per invoice batch.

Best practice #2: Establish baseline metrics

Measure key performance indicators before automation to quantify future improvements:

  • Average cost per invoice
  • Days payable outstanding (DPO)
  • Invoice processing cycle time
  • Exception rates
  • Early payment discount capture rate

Design an optimized AP workflow

With your current state documented, you can design a streamlined future state that leverages automation intelligently.

Best practice #3: Implement tiered approval workflows

Create logical approval hierarchies based on invoice value, vendor type, and department:

  • Low-value invoices (under a predetermined threshold) can be auto-approved
  • Medium-value invoices might require one-level approval
  • High-value invoices would trigger multi-level approval

This tiered approach reduces unnecessary approvals while maintaining appropriate controls.

Best practice #4: Centralize invoice receipt

Establish a single channel for all invoice submissions, whether through:

  • Dedicated email address
  • Vendor portal
  • EDI/XML integration
  • P2P platform

This centralization eliminates scattered invoices and creates a digital audit trail from the start.

Select the right technology stack

The technology foundation you choose will significantly impact your automation success. Modern AP automation relies on several complementary technologies.

Best practice #5: Prioritize intelligent document processing

Look for solutions with advanced OCR and machine learning capabilities that can:

  • Extract header and line-item data with 95%+ accuracy
  • Recognize diverse invoice formats automatically
  • Learn and improve from corrections over time

When evaluating AP automation solutions, accuracy rates can vary between vendors. Ask potential vendors if they will do an invoice test or sample so you can see how the technology works out-of-the-box on your data.

Best practice #6: Ensure seamless ERP integration

Your automation solution should integrate bidirectionally with your ERP system to:

  • Validate invoices against POs and receipts
  • Sync vendor master data automatically
  • Post approved transactions without manual intervention
  • Maintain consistent data between systems

Build a future-ready AP team

As automation transforms AP functions, team composition and skills must evolve accordingly.

Best practice #7: Define new roles and responsibilities

As routine tasks become automated, redefine team roles to focus on:

  • Exception handling and resolution
  • Vendor relationship management
  • Cash flow optimization
  • Fraud prevention and compliance
  • Process improvement and analytics

Best practice #8: Invest in upskilling

Develop your team's capabilities in critical areas:

  • Data analysis and interpretation
  • Technology configuration and management
  • Exception investigation and resolution
  • Vendor communication and relationship building

Some successful Vic.ai customers view automation as an opportunity to elevate their AP team's strategic contribution. Spending less time on manual invoice processing means they can spend more time on skill development, helping transform the AP team from transaction processors to financial analysts.

Implement robust controls and security

As AP processes digitize, security becomes even more critical to protect financial assets and sensitive data.

Best practice #9: Establish segregation of duties

Maintain separation between:

  • Invoice approval
  • Payment authorization
  • Payment execution
  • Master data management

This segregation prevents fraud while supporting compliance requirements.

Leverage AI for advanced automation

Artificial intelligence represents the next frontier in AP automation, moving beyond rules-based processing to intelligent operations.

Best practice #10: Implement AI-driven coding and matching

Advanced AI can:

  • Auto-code invoices based on historical patterns
  • Match complex invoices to purchase orders
  • Identify duplicate invoices across different formats
  • Flag potential errors or fraud indicators

Best practice #11: Deploy continuous monitoring

AI-powered systems can provide:

  • Real-time processing metrics
  • Anomaly detection
  • Predictive analytics for cash flow
  • Vendor performance insights

For more on secure AI implementation, visit Vic.ai's AI Security Guide.

Measure and optimize performance

Continuous improvement requires ongoing measurement and optimization of your automated AP processes.

Best practice #12: Track comprehensive KPIs

Monitor both efficiency and effectiveness metrics:

  • Straight-through processing rate
  • Exception handling time
  • Payment accuracy
  • Vendor satisfaction
  • Working capital optimization

Best Practice #13: Conduct regular process reviews

Schedule quarterly reviews to:

  • Analyze exceptions and their root causes
  • Update approval workflows based on changing needs
  • Refine automation rules and AI models
  • Identify new automation opportunities

Maintain strong vendor relationships

Effective AP automation enhances rather than replaces vendor relationships.

Best practice #14: Communicate changes proactively

When implementing new systems:

  • Notify vendors of changing submission requirements
  • Provide clear instructions and support
  • Offer multiple options during transition periods
  • Gather feedback on the new processes

The most successful AP automation initiatives view vendors as partners in the process. Clear communication and support during the transition and implementation process leads to faster adoption and fewer exceptions.

The future of AP automation

As accounts payable automation best practices continue to evolve, the most successful organizations will be those that balance technology implementation with people and process considerations. By following these benchmarking guidelines, modern AP professionals can transform their operations while preparing for future innovations.

Remember that accounts payable automation best practices aren't static — they require ongoing refinement as technologies advance and business needs evolve. The most successful AP leaders view automation not as a one-time project but as a continuous journey toward operational excellence.

For more insights on optimizing your finance operations, explore Vic.ai's 10-Step Hyperautomation Guide or learn how AI is transforming financial operations through Vic.ai's VicAgentsTM.

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